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Privacy Policy

Effective Date: Oct 30, 2023

This Privacy Policy explains how Marketise Advertisement & Publicity & Photography - L.L.C ("we," "us," or "our"), a marketing and advertisement agency operating from Abu Dhabi, UAE, collects, uses, discloses, and protects your personal data when you visit our website www.marketise.ae (the "Website") or interact with our services.

We are committed to protecting your privacy and handling your personal data responsibly and in accordance with the Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection (PDPL) in the United Arab Emirates, along with other applicable data protection laws, including, where relevant, the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for California residents.

By accessing or using our Website and services, you agree to the terms of this Privacy Policy.

1. Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.1

     

  • Processing: Any operation or set of operations which is performed on personal data or on sets of personal data, whether or2 not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

     

  • Data Subject: The individual to whom the Personal Data relates.

  • Controller: The entity that determines the purposes and means of the processing of personal data. (This is us, Marketise Advertisement & Publicity & Photography - L.L.C).

  • Processor: The entity that processes personal data on behalf of the Controller.

2. Information We Collect

We collect various types of information, including Personal Data, for the purposes outlined in this Privacy Policy.

a. Information You Provide to Us Directly:

This includes information you voluntarily provide when you:

  • Fill out contact forms, inquiry forms, or request a consultation.

  • Sign up for newsletters or marketing communications.

  • Book appointments or services (including photography services) through our website.

  • Engage with us via email, phone, or social media.

  • Provide information as part of a client onboarding process for marketing, advertisement, or photography projects.

  • Apply for a job with us.

The types of Personal Data collected may include:

  • Name

  • Email address

  • Phone number

  • Company name and details

  • Job title

  • Details about your marketing, advertisement, or photography needs and objectives

  • Payment information (if booking paid services, this is processed securely by third-party payment processors like Wix Payments, Stripe, etc., and we do not store sensitive payment card details on our servers).

  • Any other information you choose to provide.

b. Information We Collect Automatically:

When you visit our Website, we may automatically collect certain information about your device and Browse activity. This information is collected through various technologies, including cookies, web beacons, and similar tracking technologies. These technologies help us understand how you interact with our Website, improve your Browse experience, and provide relevant content and advertisements.

The types of information collected automatically may include:

  • IP Address: Your Internet Protocol address.

  • Browser Type and Version: Information about the web browser you are using.

  • Operating System: The operating system of your device.

  • Referral Source: The website that referred you to our Website.

  • Pages Viewed: The specific pages you visit on our Website.

  • Date and Time of Visit: The time and duration of your visit.

  • Device Identifiers: Unique identifiers for your mobile device or computer.

  • Location Data: General geographical location inferred from your IP address.

  • Cookie Data: Information collected through cookies, which are small text files placed on your device by your browser. These cookies may include:​​

    • Functionality Cookies: Enable enhanced functionality and personalization (e.g., remembering your preferences).

    • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.

    • Performance/Analytics Cookies: Help us understand how visitors interact with our Website by collecting information about the number of visitors, pages visited, and traffic sources (e.g., Google Analytics).

    • Essential/Strictly Necessary Cookies: Required for the Website to function correctly (e.g., for navigation, security).

You can manage your cookie preferences through your browser settings or, if available on our Website, through a cookie consent banner. Please note that disabling certain cookies may affect the functionality of the Website.

c. Information from Third Parties:

We may receive information about you from third-party sources, such as:

  • Social media platforms if you interact with our pages or ads.

  • Analytics providers (e.g., Google Analytics).

  • Business partners or service providers with whom we collaborate.

3. How We Use Your Information

We use the collected information for various purposes, primarily to provide our services, improve your experience, and for legitimate business operations:

  • To Provide and Manage Our Services: To respond to your inquiries, schedule appointments, process service bookings (including photography sessions), onboard clients, and deliver our marketing, advertising, and photography services.

  • To Communicate With You: To send you updates, administrative messages, invoices, technical notices, security alerts, and support messages.

  • For Marketing and Promotion: To send you newsletters, promotional materials, and information about our services that may be of interest to you, based on your consent or legitimate interest. You can opt-out of these communications at any time.

  • To Improve Our Website and Services: To analyze Website usage, understand user preferences, troubleshoot problems, and develop new features and services.

  • For Analytics and Performance Monitoring: To track and analyze trends, usage, and activities in connection with our services to understand how users interact with our Website and campaigns.

  • For Security and Fraud Prevention: To protect our Website, services, and users from fraud, unauthorized access, and other illegal activities.

  • To Comply with Legal Obligations: To meet our legal and regulatory requirements in the UAE and other applicable jurisdictions.

  • For Recruitment (if applicable): To process job applications and manage recruitment processes.

4. Legal Basis for Processing (for GDPR compliance)

If you are a resident of the European Economic Area (EEA) or the UK, our legal basis for collecting and using the personal data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • You have given us explicit consent to do so for a specific purpose (e.g., subscribing to our newsletter).

  • The processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into such a contract (e.g., booking a consultation, fulfilling a service agreement).

  • The processing is necessary for compliance with a legal obligation (e.g., tax, financial reporting).

  • The processing is necessary for our legitimate interests and not overridden by your data protection rights (e.g., improving our services, preventing fraud, direct marketing where permissible).

  • The processing is necessary to protect your vital interests or those of another natural person.

5. How We Share Your Information

We may share your Personal Data with third parties in the following circumstances:

  • Service Providers: We engage third-party companies and individuals to facilitate our services, provide services on our behalf (e.g., web hosting, analytics, payment processing, email delivery, CRM systems, advertising platforms). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes services like Google Analytics for website performance, Wix Payments for secure payment processing, and Mailchimp for email marketing.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

  • Legal Compliance and Protection: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your data to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

  • For Marketing and Advertising: We may share aggregated or anonymized data (which cannot be used to identify you) with third parties for marketing, advertising, research, or other purposes.

6. International Data Transfers

As a marketing agency, we may use cloud-based services and tools whose servers may be located outside the UAE. Your Personal Data may be transferred to, and stored at, a destination outside the UAE, the European Economic Area (EEA), or the UK.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the requirements of the UAE PDPL, GDPR, or other relevant laws. This includes ensuring that such transfers are to countries deemed to provide an adequate level of data protection, or by implementing appropriate safeguards such as Standard Contractual Clauses (SCCs) where required.

7. Data Security

We are committed to protecting the security of your Personal Data. We implement a variety of technical and organizational measures designed to protect your Personal Data from unauthorized access, use, alteration, and disclosure. These measures include:

  • Encryption: Using SSL/TLS encryption for data in transit on our Website.

  • Access Controls: Restricting access to Personal Data to authorized personnel only.

  • Secure Infrastructure: Utilizing secure servers and reputable service providers (like Wix) with robust security protocols.

  • Regular Security Audits: Conducting periodic reviews of our security practices.

  • Data Minimization: Collecting only the data necessary for the stated purposes.

  • Data Retention Policies: Storing data only for as long as necessary.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Data Retention

We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When we no longer need to process your Personal Data for the stated purposes, we will either delete or anonymize it. If this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

9. Your Data Protection Rights

Under the UAE PDPL, GDPR, CCPA, and other applicable laws, you have certain rights regarding your Personal Data. These rights may include:

  • The Right to Be Informed: To know how your data is being processed.

  • The Right to Access: To request a copy of the Personal Data we hold about you.

  • The Right to Rectification: To request that we correct any inaccurate or incomplete Personal Data.

  • The Right to Erasure (or "Right to Be Forgotten"): To request the deletion of your Personal Data under certain conditions.

  • The Right to Restriction of Processing: To request that we restrict the processing of your Personal Data under certain conditions.

  • The Right to Object to Processing: To object to our processing of your Personal Data, particularly for direct marketing purposes.

  • The Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • The Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

  • Rights related to Automated Decision Making: To object to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

  • The Right to Lodge a Complaint: To lodge a complaint with the relevant data protection authority in your jurisdiction. In the UAE, this is the UAE Data Office.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity before fulfilling your request.

10. Third-Party Websites

Our Website may contain links to other websites that are not operated by us. This Privacy Policy applies only to our Website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you believe that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, your Personal Data, or your data protection rights, please contact us:

  • By Email: info@marketise.ae

  • By Phone: +971 50 321 8248

  • By Mail: info@marketise.ae

    Marketise Advertisement & Publicity & Photography - L.L.C

    Al Karamah Street

    Abu Dhabi

    United Arab Emirates

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